3.00 Credits
Prerequisite(s): [(TECH 3000 and (STAT 1040 or STAT 1045) or advisor approval] and University Advanced Standing. Involves a comprehensive approach to Quality Management related to technical professions. Covers Lean and Six Sigma approaches, continuous improvement/Kaizen, Voice of the Customer (VOC), Statistical Process Control (SPC), cost of poor quality, leadership, employee empowerment, teamwork, change management, and quality standards. Assists in preparing students for the relevant professional certifications for career enhancement.